Clinical Coordinator - Community Mental Health
Full Time • Henderson
Benefits:
- Competitive salary
- Flexible schedule
Position Title: Clinical Coordinator - Community Mental Health
Location: Henderson, NC 27536
Job Type: Full-time, Part-time
Pay Range: $52,000.00 – $58,000.00 per year
About Us:
“Don’t allow your stumbling blocks to stop you….use them as stepping stones to promote you to the next level.”
Transitional Therapeutic Services (TTS) is committed to delivering compassionate, client-centered behavioral health services that promote healing, growth, and resilience. We are seeking a motivated and experienced Clinical Coordinator to help lead one of our service lines and ensure excellence in care, compliance, and team performance.
Position Summary:
The Clinical Coordinator provides both clinical and administrative oversight to a designated service team, ensuring operations run efficiently and services meet the standards of quality, compliance, and effectiveness. This role supports licensed and associate-level clinicians in the mental health field, while collaborating with leadership to uphold agency policies and meet the needs of the community.
Key Responsibilities:
- Provide direct supervision and support to licensed and associate-level clinicians within the assigned service area.
- Monitor billing practices, authorizations, and documentation for accuracy, timeliness, and compliance with agency and payer requirements.
- Oversee case management to ensure services meet medical necessity criteria and adhere to clinical and billing standards.
- Conduct regular chart audits and quality reviews of service documentation.
- Manage staff scheduling to align with client needs and clinician availability.
- Offer or arrange clinical consultation, training, and technical assistance as needed.
- Facilitate team performance evaluations and support disciplinary processes in collaboration with leadership.
- Ensure compliance with licensure requirements, ongoing training mandates, and credentialing standards.
- Represent the assigned service line in agency meetings and communicate service updates, needs, and goals effectively.
Qualifications/Minimum Requirements:
- Active licensure or associate-level licensure (e.g., LCSW-A, LCMHC-A, LMHC, or LMFT-A).
- At least four (4) years of experience in mental health, developmental disabilities, or substance use services.
Preferred Qualifications:
- One year of case management or supervisory experience.
- Familiarity with the public MH/DD/SA service system in North Carolina.
- Experience with Medicaid documentation and billing requirements.
Certifications/Requirements:
- CPI, NCI, or equivalent certification required (or ability to obtain prior to hire).
- Relevant clinical training and experience with the service population served.
Why Join Us?
- Flexible schedule supporting work-life balance.
- Hybrid work options available.
- Supportive and collaborative team culture.
- Opportunities for professional development and clinical supervision.
- Comprehensive benefits package including medical and supplemental coverage.
Compensation: $52,000.00 - $58,000.00 per year
About Us
WE OFFER OVER 20 YEARS OF COACHING & COUNSELING SUCCESS
Our Mission
Our mission is to provide a service that is needful, helpful and desirable for the people that we serve. By providing the opportunity for growth and development. Reaching every adult and youth, one beneficiary at a time.
Our Vision
Transitional Therapeutic Services, PLLC will lead the way in providing support to people transforming their lives towards more enriching relationships, embracing a willingness to change, showing forth integrity, and effective communication. Through relationships and partnerships with our community. We will offer services to promote advocacy, coaching, enriching relationships, therapeutic intervention, and motivational speaking.
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